1. Select the right photos. The photos should be big and clear enough to see the facial features of the person. It is also helpful to send a few extra pictures of the subject. These can be sent by e-mail, on a CD or post your originals.

2. Decide how many persons should be positioned on the paper. I can combine people from different photos into one portrait. I can even make simple modification to the person's hair style and outfit. What I cannot do is to change the expression and the pose of the person.

3. Choose a size. Bear in mind that the size you choose not include a frame and the more subjects you choose, the smaller they will be drawn in order to fit them onto the paper.

4. You will have a chance to approve your pencil portrait online before you pay, but portrait cannot be sent until payment has cleared. Payments can be made by Bank transfer or by Instant banking.

5. Your portrait will posted to you and all original photographs returned.